Terms and Conditions
Welcome to our website.
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern Shri Krishna Pearls Private Limited’s relationship with you in relation to this website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
RCS (Rich Communication Services) — Specific Terms
By opting into RCS communications from the Company:
- You consent to receive branded, verified messages from the Company via RCS-enabled devices and networks.
- RCS messages may contain rich media including images, carousels, quick-reply buttons, and interactive elements.
- RCS messaging is delivered through your telecom operator’s RCS platform. The Company is not responsible for delivery failures caused by network limitations, device incompatibility, or operator outages. However, for critical transactional communications (including OTPs, booking confirmations, and payment receipts), where RCS delivery cannot be confirmed due to device incompatibility or network unavailability, the Company shall endeavor to deliver such communications via SMS as a fallback channel. The Company does not guarantee simultaneous delivery across all channels and shall not be liable for any delay in fallback delivery caused by third-party network or platform constraints.
- You may opt out of RCS communications at any time by replying STOP or by contacting us at the details given in Section 12.
- The Company complies with TRAI regulations and applicable Telecom Commercial Communications Customer Preference Regulations (TCCCPR) for all RCS communications.
- All RCS sender IDs used by the Company are registered with the relevant telecom operators under the DLT (Distributed Ledger Technology) platform as mandated by TRAI.